Thank you for shopping with Serenity's Stash! Every order is carefully packed with love and attention to detail to ensure it arrives safely.
Processing Time
At Serenity's Stash, we know the excitement of waiting for a special package. That's why we strive to process and ship all in-stock orders within 2 business days during non-peak times.
During new product launches, holidays, sales, or other high-volume periods, processing times may be slightly longer. If delays occur, we'll always work to get your order on its way as quickly as possible.
Shipping
Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Shipping rates are calculated at checkout based on your location and the size of your order.
Mystery Stash Orders
Our Mystery Stash boxes are thoughtfully curated just for you. Because each box is handpicked, processing may take a little extra time to ensure every order feels special.
Lost or Delayed Packages
Once a package has been handed over to the shipping carrier, delivery times are outside of our control. If your package appears lost or delayed, please contact us and we'll gladly help you work with the carrier to locate your shipment.
Questions?
If you have any questions about your order or shipping, we'd love to help! Please visit our Contact page, and we'll get back to you as soon as possible.